Implementation of the PBX
The service is used by businesses to automate sales and improve the quality of customer services. To do this, they activate voice menus, call recording and statistics services and connect to one of 40+ CRM systems and call-tracking tools. 24/7 tech support
Examples of implementing the Virtual PBX into end customer businesses
A travel agency chain evaluates more than 40% of all calls
Result: one QA officer can monitor the performance of departments and employees. In 3 months, dialog quality improved from 40% to 85% per the QA checklist.
An online store calls customers to notify them of a sale
Result: in the first month, they made 670 product sales with an average purchase total of $26. Revenue from the introduction of the auto-call service amounted to $17 500.
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