Oliwio

Robots

Speech recognition and natural language processing technologies to automate customer interactions

Up to 70% of operations without human intervention

Any logic for handling high call volumes

Natural speech

Tool for automating standard customer service tasks

Handle incoming calls and confirm orders by robots, answer customer queries, resolve common problems and forward calls to providers

Implementation plan

Telecom operator

We determine points for integrating the Oliwio platform with the operator's telecom structure

Oliwio

We approve stages and proceed with the integration, train how to sell products and share marketing materials

Operator's customer

We sell products to customers for the first time together

Request a call

Leave your number, and our employee will contact you within business hours on the same day

Robot implementation cases

Examples of implementing the Robot into end-customer businesses

An online store confirms orders

Result: 4,000+ confirmed orders in a week

A logistics company conducts interviews with candidates

Result: 500 hours saved on the initial interview

Opportunities for your customers operating in various sectors

Delivery services

Robots help customize call scripts so couriers and customers receive all order-related data on time and error-free

E-stores

Marketplaces optimize customer service and operations of different teams within a single company

HR services

The service automates pre-interviews with job seekers and streamlines the company’s large-scale recruitment process

Clinics

It is robots that schedule appointments, provide information on opening hours and share pre-appointment recommendations

Call centers

Robots make it possible to reduce operator payroll and infrastructure maintenance costs

Banks

All notifications and FAQs are handled by robots, thereby freeing up operators for more important tasks

FAQ

Does the robot improve its answers as it learns from experience?

Thanks to technological advances – and our help, the robots get smarter and are able to handle more complex customer requests on a daily basis. This means that they can assume an increasing number of call center operator functions at an accelerating rate.

How long does it take to complete the implementation?

The project can take anywhere from 3 months to a year, depending on your company’s requirements.

Send a request

Get free advice by calling +7 727 310 10 03, contacting us at partners@oliwio.com

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