Oliwio

Virtual PBX

Sales automation and service quality improvement

Automation of business processes

40+ integrations with CRM and call tracking tools

24/7 tech support

Solution for managing incoming and outgoing calls

Connect numbers, expand options and adapt the menu to current tasks, enable call forwarding, call recording and analytics

Contact Center

Create your own call hub with call forwarding and distribution settings

Analytics

Track call performance, create a blacklist and integrate with CRM

Working with calls

Improve processes with call recordings, IVR and prompting

Implementation plan

/1

Telecom operator

We determine points for integrating the Oliwio platform with the operator's telecom structure

/2

Oliwio

We approve stages and proceed with the integration, train how to sell products and share marketing materials

/3

Operator's customer

We sell products to customers for the first time together

Call for advice

Leave your number, and our employee will contact you during business hours on the same day

Virtual PBX implementation cases

Examples of implementing the Virtual PBX into end customer businesses

A travel agency chain evaluates more than 40% of all calls

Result: one QA officer can monitor the performance of departments and employees. In 3 months, dialog quality improved from 40% to 85% per the QA checklist.

An online store calls customers to notify them of a sale

Result: in the first month, they made 670 product sales with an average purchase total of $26. Revenue from the introduction of the auto-call service amounted to $17 500.

Opportunities for your customers operating in various sectors

Delivery services

Set up call scripts to keep your couriers and customers updated on their orders

Health centers

Virtual PBX enables cutting infrastructure maintenance costs and is a compelling solution for handling patient calls

E-stores

Accelerate customer service and internal interaction by recording and forwarding calls

Booking services

All customer call settings are available through a web interface. Customize scenarios to cater to your business processes

FAQ

How long does it take to complete the implementation?

The project can take anywhere from 3 months to a year, depending on your company’s requirements.

Send a request

Get free advice by calling +7 727 310 10 03, contacting us at partners@oliwio.com

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